Privacy Policy
PRIVACY POLICY
Last updated: 1 October 2026
Intellectual Terrain Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.i-terrain.com, contact us or use our website.
1. Who We Are
The organisation responsible for your personal information is:
Intellectual Terrain Ltd
Company number: 15632393
20 Wenlock Road
London, England
N1 7GU
Email: sareana@i-terrain.com
For data protection purposes, Intellectual Terrain Ltd is the data controller of personal information collected through this website unless otherwise stated.
2. Information We Collect
Depending on how you interact with our website, we may collect:
Information you provide directly
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first and last name;
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email address;
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telephone number;
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company name;
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service of interest;
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project details and other information you choose to provide; and
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information contained in correspondence with us.
Technical information
When you visit our website, certain technical information may be collected automatically, such as IP address, browser type, device information, operating system, approximate location, pages visited and information about how you interact with the website.
The exact information collected depends on the website technology, analytics services and cookies in use.
3. How We Use Your Information
We may use personal information to:
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respond to enquiries and requests;
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communicate with you about potential or existing services;
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understand your requirements and determine how we may assist you;
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provide and manage our services;
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maintain business and client records;
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improve our website, services and user experience;
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monitor website performance and security;
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comply with legal and regulatory obligations;
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establish, exercise or defend legal claims; and
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send relevant marketing communications where permitted by law.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless we have a lawful basis to do so and, where required, have informed you.
4. Lawful Bases for Processing
Under UK data protection law, we rely on one or more of the following lawful bases:
Legitimate interests — for responding to business enquiries, managing relationships, improving our services, maintaining security and conducting appropriate business activities.
Contract — where processing is necessary to enter into or perform a contract with you.
Legal obligation — where processing is necessary for us to comply with a legal or regulatory requirement.
Consent — where we ask for your consent, for example for certain marketing communications or non-essential cookies. You may withdraw consent at any time.
5. Marketing
We may use your contact information to send relevant information about our services, insights or business updates where this is permitted by applicable law.
Where consent is required, we will ask for it before sending marketing communications.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or contacting us.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to function. Other cookies, including certain analytics or marketing cookies, may require your consent.
Where required, we will provide appropriate information about cookies and obtain consent before using non-essential cookies.
You can manage cookies through your browser settings and, where available, our website cookie controls.
7. Third-Party Services
We may use trusted third-party providers to operate our website and business, such as website hosting providers, form providers, email providers, analytics services, security providers and professional advisers.
Where a third party processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
We do not sell your personal information.
8. International Transfers
Some service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required by UK data protection law.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy legal, accounting, contractual, reporting or regulatory requirements.
The appropriate retention period depends on the type of information and why we hold it.
When information is no longer required, we will securely delete or anonymise it where appropriate.
10. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law to:
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request access to your personal information;
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request correction of inaccurate or incomplete information;
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request deletion of your personal information;
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request restriction of processing;
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object to certain processing;
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request transfer of certain information to another organisation;
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withdraw consent where processing is based on consent; and
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complain to the Information Commissioner's Office.
Some rights are subject to legal conditions and exceptions.
To exercise your rights, contact us using the details below.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information is available from the ICO website.
13. Children's Information
Our website and services are intended for businesses and professional users and are not directed at children.
We do not knowingly collect personal information from children through the website.
14. Third-Party Links
Our website may contain links to third-party websites.
This Privacy Policy does not apply to those websites. We recommend reviewing the privacy policy of any third-party website you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
The latest version will always be published on this website with the relevant “Last updated” date.
16. Contact Us
For questions about this Privacy Policy or the way we handle personal information, contact:
Intellectual Terrain Ltd
20 Wenlock Road
London, England
N1 7GU
Email: sareana@i-terrain.com